Job Description: Customer Service Representative
Responsibilities:
- Provide exceptional customer service by answering inquiries and resolving issues promptly and effectively
- Handle a high volume of incoming calls and emails from customers
- Assist customers with service information, pricing, and scheduling appointments
- Listening and Understanding accurately and efficiently customer's needs
- Collaborate with coworkers in different departments to ensure customer satisfaction
- Follow company policies and procedures to provide consistent service
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail (*Will train)
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using computer systems and software applications (*Will train)
- Ability to remain calm and professional in challenging situations
We offer competitive pay, comprehensive training, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
To apply, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Office
- Remote
Work Location: Remote
